Terms and Conditions

Terms & Conditions

Effective date: October 22, 2025

Welcome to Flights Travel Desk (flightstraveldesk.com, "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By using our website or booking services through Flights Travel Desk, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services

Flights Travel Desk is an online travel agency that helps customers search for and book airline tickets and related travel services (such as seat selection, ancillaries, or third-party services). We act as an intermediary between you and airlines, global distribution systems (GDS), or other travel suppliers.

2. Booking Process

1. Search & Selection: You search available flights and select an option based on displayed fare, schedule, and airline rules.
2. Passenger Details: You must provide accurate passenger information (full name as in passport/ID, date of birth, passport details where required, contact information).
3. Confirmation: After payment, we will send a booking confirmation/itinerary to the email provided. This confirmation is subject to airline acceptance and ticketing rules.
4. Ticketing: Tickets are issued by airlines or their authorized ticketing agents. Ticket issuance may be subject to additional checks or documentation.

3. Fares, Taxes & Fees

Displayed fares include the fare and applicable taxes and fees at the time of search. Fares and availability are dynamic and may change until ticketing is completed. Additional airline surcharges, baggage fees, seat fees, or government charges may apply. You are responsible for checking fare rules, baggage allowances, and other conditions before booking.

4. Payment

Payments are processed through third-party payment gateways. By providing payment information, you confirm you are authorized to use the chosen payment method. We do not store full card details on our servers (see our Privacy Policy). All payments are subject to verification and anti-fraud checks.

5. Changes, Cancellations & Refunds

• Airline Rules Apply: Changes and cancellations are governed by the airline's fare rules and policies. Please review those carefully. Some fares are non-changeable/non-refundable.
• Service Fees: We may charge service fees for processing changes or cancellations on your behalf. Any refund amounts are subject to airline terms, third-party charges, and transaction processing fees.
• Refund Timing: Refunds (when applicable) are processed in accordance with airline timelines and may take several business days to reflect in your account.

6. Passenger Obligations

As the traveler or booker, you are responsible for:

• Providing accurate and complete passenger information.
• Possessing valid travel documents (passport, visas, permits) required for travel.
• Arriving at the airport with sufficient time and complying with airline check-in rules.
• Ensuring that any special requests (meals, wheelchair assistance) are confirmed with the airline.

7. Travel Disruptions

Flights can be delayed, canceled, or rerouted. Airlines are responsible for operational decisions and passenger care in such cases. We will assist with rebooking or refunds where possible, but Flights Travel Desk is not liable for airline operational decisions, acts of God, strikes, weather events, or other circumstances beyond our reasonable control.

8. Third-Party Suppliers

We may provide links to third-party websites, airlines, or partners. Those third parties are not under our control, and we are not responsible for their content, services, or policies. Use of third-party services is subject to the terms and privacy policies of those providers.

9. Accuracy of Information

We strive to provide accurate and current information; however, errors may occur. We do not guarantee the accuracy, completeness, or timeliness of information on the site. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

10. Intellectual Property

All content on this website — including text, logos, graphics, images, and software — is owned or licensed by Flights Travel Desk and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Prohibited Conduct

When using our site and services, you agree not to:

• Use false or misleading information;
• Attempt to access restricted areas of the site or interfere with site operations;
• Use the site for unlawful purposes;
• Attempt to reverse-engineer, copy, or misuse our content or code.

12. Limitation of Liability

To the maximum extent permitted by law, Flights Travel Desk, its officers, employees, agents, or suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of data, or personal injury arising from use of our services. Our aggregate liability for any claim shall not exceed the fees paid by you for the specific booking that gives rise to the claim.

13. Indemnification

You agree to indemnify and hold Flights Travel Desk harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the site, or your violation of any law or third-party rights.

14. Dispute Resolution & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which Flights Travel Desk is headquartered (United States). Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in that state, unless otherwise agreed in writing.

15. Modification of Terms

We may revise these Terms from time to time. Material changes will be posted on this page with an updated "Effective date." Your continued use of the site following such changes constitutes acceptance of the updated Terms.

16. Privacy

Our Privacy Policy describes how we collect and use your personal information. By using our services, you consent to the collection and use described in our Privacy Policy (link available on the website).

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

18. Contact

If you have questions about these Terms, please contact us:

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Email: info@flightstraveldesk.com

Phone: +1-888-342-8164

These Terms and Conditions are provided for general informational purposes only and do not constitute legal advice. For legal advice tailored to your specific business needs, consult a qualified attorney.